Our secure global marketplace helps all the jewelry lovers to meet and trade with confidence.
- Trusted Vendor
Owning a luxury jewel is great but you can’t leave out security and trust when you purchase it online.
Gemsquar has implemented a quality check in which we verify completely the identity and integrity of the vendors that wishes to join us in our marketplace.
This rigorous quality check takes place before labeling your seller as “Trusted Vendor” and before allowing him to list any of his jewelry on our marketplace: we want you to enjoy your jewelry shopping in trust and safety.
- Payment via Trusted Checkout
With Gemsquar, the amount is funded to an escrow account: it’s only released to your seller once you get your dream jewel in your hands.
Your perks as a buyer? Trusted checkout is free!
- Insured Shipments
With Gemsquar, you can view and keep track of the status of your jewelry until it arrives at your doorstep.How does it work? Your vendor will ship your jewelry and will provide you with a tracking number: the good news is that your jewelry is fully insured.
- Gemsquar’s “Safe-buy” and “Safe-sell” Guarantee
The service “safe-buy”: As a buyer, we understand that you want to make sure that you get what you’ve ordered. With Gemsquar’s “Safe-Buy” service, you can now purchase and receive your jewelry in full trust: our jewelry experts and gemologists are here to make sure that you get what you paid for, all, even before you receive your order!
The service “Safe-Sell”: As a seller, we understand that you want to avoid common issues that may arise between buyers-sellers. With Gemsquar’s “Safe-Sell” Service, you can now enjoy an additional layer of protection that will enable you to have your jewellery and listing checked beforehand: our jewelry experts and gemologists will Attest that your item is conform to the description you’ve provided. Make sure beforehand that your customer is satisfied!
- Team of gemologist and jewelry experts
Gemsquar has a team of experts and gemologists that have several years of experience in their field of expertise: if you have any question related to the purchase of your jewelry or the processing of your order, we’re just at one call away!
- Multiple Language Support
Whether you have any queries regarding a jewel of your interest or if you want to know more on how to purchase your jewel safely, Gemsquar’s team will assist you in the best way possible. Our helpline and online live chat can assist you in French, English, German and in Italian.
- Returns made Simple / Simplified Return Process
With Gemsquar you can enjoy a refund whenever you don’t receive your jewel or when the description provided by your vendor differs from the jewel you’ve received.
Should you be unhappy with your order, you can always return your jewelry to the vendor or to the Gemsquar house within 3 days after the receipt of your order and may enjoy a full refund: Your security and happiness are our main priorities.
Shop on the marketplace Gemsquar and get your dream jewel at a fair price now!